Director; Compliance and Operational Risk Manager

Company: Bank of America
Location: Charlotte
Posted on: April 1, 2026

Job Description:

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Responsibilities Create and manage a global coverage plan which defines the scope and focus of the second line’s risk management activities for the oversight of international financial crimes compliance and operational risk program across multiple jurisdictions. Monitor global regulatory environment and participate in industry forums to identify areas of focus and conduct benchmarking to update international financial crimes Compliance and Operational Risk program elements, including the coverage activities, accordingly. Communicate with International Financial Crimes Risk senior stakeholders to influence decisions and strategy regarding process health, control adequacy and performance, governance, metric performance, regulatory training needs and ensure necessary escalation to align with U.S. and international risk management standards/ requirements by leveraging governance meetings and tools such as Monthly Process Performance Monitoring. Develop and implement monitoring, testing, and targeted assessments, contributing to quarterly risk reviews, risk identification (Risk ID) and risk self-assessment (RCSA) as applicable and engaging as a Risk Officer for Project Change Management related to international Financial Crimes Risk across multiple regions to ensure compliance with US and International Financial Crimes Laws, Rules and Regulations (LRRs), and Enforcement Actions. Ensure Compliance and Operational Risk “owned” issues (Internal Audit, Self-Identified issues, and Regulator identified issues) are addressed appropriately and timely. Reviewing the issues, action steps and remediation efforts owned by International Global Financial Crimes Risk and providing feedback to the GCOR executive approvers. Remote work may be permitted within a commutable distance from the worksite. Required Skills & Experience Bachelor's degree or equivalent in Economics, Statistics, Finance, Law, or related: and 10 years of progressively responsible experience in the job offered or a related Quantitative occupation. Must include 10 years of experience in each of the following: Leveraging in-depth knowledge of Financial Crimes Frameworks, Laws, Rules, and Regulations (LRRs) to implement both U.S. and international regulations in international jurisdictions, differentiating between international and U.S. financial crimes compliance and operational risk landscapes, recognizing region-specific challenges, understanding the impact of external events, and addressing business processes that heighten compliance and operational risk through applying deep subject matter expertise in regulatory environments; Interacting with international and U.S. financial regulators and handling regulatory examinations and remediation requirements across diverse jurisdictions; Reconciling conflicting regulatory requirements, including US versus local laws in international regions, and develop and implement compliance and operational risk programs that align with both US and international regulatory expectations; Reviewing and challenging the remediation plans/ actions for the Matters Requiring Attention (MRA), Matters Requiring Immediate Attention (MRIA) and Consent Order remediation efforts across both international regions and the U.S., ensuring compliance with regulatory requirements and addressing any identified gaps; Working with centralized platforms for compliance and operational risk program elements, including monitoring, testing, targeted assessments, quarterly risk reviews, Risk and Control Self-Assessment (RCSA), Risk Identification (Risk ID), process management and issue management; and, Executing Global Financial Crimes Compliance and Operational Risk oversight program for international jurisdictions within multinational financial institutions operating in complex regulatory environments. If interested apply online at www.bankofamerica.com/careers or email your resume to bofajobs@bofa.com and reference the job title of the role and requisition number. Bank of America N.A. Shift: 1st shift (United States of America) Hours Per Week: 40

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