Default Recovery Analyst - Western NC
Company: Local Government Federal Credit Union
Location: Asheville
Posted on: April 7, 2026
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Job Description:
Description: ABOUT THE POSITION Default Recovery Analyst is
responsible for the post charge-off recovery of deposit and loan
funds. By actively collecting, skip tracing, and facilitating the
legal pursuit of debt when necessary. This role involves a
systematic and strategic approach to collection of post-charge off
debts. NORMAL DAY-TO-DAY WORK 1. Contact members in outbound
calling efforts to collect on charged off loans and deposit
accounts in an effort to recover funds. 2. Actively skip trace to
find relevant contact, employment, and collection information to
strategically reach and collect on charged off debts. 3. Manage a
portfolio of accounts assigned for small claims and legal pursuit.
4. Appear on behalf of the Credit Union in court proceedings as
deemed necessary for collections. 5. Analyze settlement requests
from debt consolidation companies, direct from borrowers, and from
other various sources for validity and viability. 6. Accurately
document all member interactions, payment agreements, and actions
plans in the core collection system. 7. Collaborate as necessary
with other internal business units and resources to ensure a
coordinated approach to loss collection. 8. Assist the Manager of
Default Management with reviewing reports on recovery trends,
member interactions, and other recovery efforts. 9. Ensure all
activities are in compliance with federal and state regulations, as
well as Credit Union policies, guidelines, and procedures. 10. Take
ownership for actions, decisions, and results; openly accept
feedback and demonstrate both the willingness and ability to
improve. JOB QUALIFICATIONS Here are a few skills you MUST have to
be qualified for this position. 1. Minimum 1-3 years' experience in
consumer loan product collections, charge off collections,
financial services or related field. 2. Must have an understanding
of accounting principles and business financial statements and tax
returns. 3. Must be knowledgeable in the process of analyzing
personal tax returns, personal financial statements, and credit
bureau reports. 4. Experience with credit procedures, policies,
regulations and laws, in addition to knowledge of bankruptcy and
consumer law. 5. Strong interpersonal skills with ability to work
in a team environment. 6. Must reside and maintain residency in the
State of North Carolina, within their designated territory. Up to
20% in-state travel is required, which includes overnights and
weekends. 7. Ability to function in a Consumer business office
environment and utilize standard office equipment including but not
limited to: PC, copier, telephone, etc. 8. Ability to lift a
minimum of 25 lbs. (file boxes, computer). 9. Travel required on
occasion. Here are a few qualities we'd LIKE for you to have to
make you more suited for this position. 1. Bachelor's degree in
finance, Accounting, Economics, Business or related field. 2.
Knowledge of loan structuring and work-out solutions in desirable
and consumer collection experience. CIVIC CULTURE Our organizations
believe we can all do well by doing good. We value the
contributions of diverse minds and prioritize the success and
well-being of our employees. We also believe every person in our
organization plays a role in supporting a healthy environment and
helping to achieve our goal of prosperity for all. To this end, we
recruit bright, energetic, and talented people to be members of our
team. In return, we offer a dynamic workplace that presents
opportunities for professional advancement and individual growth.
We strive to always display integrity, self-awareness, courage, and
respect for one another while continuing to seek opportunities to
learn. We really believe that when our employees succeed, our
community wins. If you have questions about this position
description, please feel welcome to ask. You can reach our HR
Department at: Civic Human Resources 3600 Wake Forest Road,
Raleigh, NC 27609 careers@civicfcu.org Requirements:
PIafa25e2ff1e9-29400-39727618
Keywords: Local Government Federal Credit Union, Rock Hill , Default Recovery Analyst - Western NC, Accounting, Auditing , Asheville, South Carolina
