Inventory Management Specialist
Company: Defense Logistics Agency
Location: Rock Hill
Posted on: July 10, 2025
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Job Description:
Telework Eligible Yes Major Duties Provides a single face to the
industrial customer on a wide range of issues involving both DLA
and non-DLA managed items and ensure the timely processing of
customer orders and customer access to product, account and order
information. Monitors backorder status reports and personally
resolve, or help resolve, problem actions not meeting customer
requirements. Investigates, coordinates, and releases Sales Orders
that inhibit flow through automated systems. Applies DLA expedite
policy and other operating procedures to expedite the actions
within supply chains. Coordinates the research and tracking of
Stock Transfer Orders/replenishment actions to facilitate
resolution of backorders or take action to expedite delinquent
contracts having an impact on unfilled orders using established
policies/guidance. Coordinates with appropriate service
representatives to identify alternative sources of supply, respond
to customer requests, and provide advice regarding changes to sales
orders as needed. Collects, evaluates, and summarizes performance
data pertaining to specific agency program goals and objectives and
those of customers. Leads forums and meetings to communicate ideas
and solicit feedback toward improving business/customer support
operations. Qualification Summary To qualify for an Inventory
Management Specialist, your resume and supporting documentation
must support: A. Specialized Experience: One year of specialized
experience that equipped you with the particular competencies to
successfully perform the duties of the position and is directly in
or related to this position. To qualify at the GS-11 level,
applicants must possess one year of specialized experience
equivalent to the GS-09 level or equivalent under other pay systems
in the Federal service, military or private sector. Applicants must
meet eligibility requirements including time-in-grade (General
Schedule (GS) positions only), time-after-competitive appointment,
minimum qualifications, and any other regulatory requirements by
the cut-off/closing date of the announcement. Creditable
specialized experience includes: Experience analyzing and
evaluating the effectiveness and efficiency of supply operations
and programs. Experience with extensive customer support to
independently analyze and resolve difficult issues and problems.
Experience in dealing with variables such as availability of
materials, relationships with other programs, and cost/benefit
considerations. Experience with developing guidance for applying
supply policy, procedures, techniques, equipment, and methods to a
variety of work situations involving various degrees or levels of
supply controls and respond to problems or questions involving
implementation of supply guidelines at lower levels. Experience
with procurement regulations, procedures, and policies for
emergency situations (e.g. local purchase policies, organic
policies, expedite policies), and their relationship to other
functions (i.e. requisition processing, contracting award
regulations, inventory management processes, etc.) in order to
investigate customer concerns and identify/resolve problems
affecting assignments. B. Education Substitution: Such education
must demonstrate the knowledge, skills, and abilities necessary to
do the work. Education must be from a college or university
accredited by an organization approved by the U.S. Department of
Education. See http://ope.ed.gov/accreditation/Search.aspx. If
using education to meet basic qualifications, YOU MUST SUBMIT A
TRANSCRIPT as supplemental documentation. To qualify based on
education in lieu of specialized experience, you must possess 3
years of progressively higher level education leading to a Ph.D or
equivalent doctorate degree. C. Combination: Combinations of
successfully completed post-high school education and experience
may be used to meet total qualification requirements for grade
levels GS-11, and may be computed by first determining the
applicant's total qualifying experience as a percentage of the
experience required for the grade level; then determining the
applicant's education as a percentage of the education required for
the grade level; and then adding the two percentages. The total
percentages must equal at least 100 percent to qualify an applicant
for that grade level. Only graduate education in excess of the
amount required for the next lower grade level may be used to
qualify applicants for positions at grade GS-11. Experience refers
to paid and unpaid experience, including volunteer work done
through National Service programs (e.g., Peace Corps, AmeriCorps)
and other organizations (e.g., professional, philanthropic,
religious, spiritual, community, student, social). Volunteer work
helps build critical competencies, knowledge, and skills and can
provide valuable training and experience that translates directly
to paid employment. You will receive credit for all qualifying
experience, including volunteer experience.
Keywords: Defense Logistics Agency, Rock Hill , Inventory Management Specialist, Administration, Clerical , Rock Hill, South Carolina
