Community Manager
Company: Intrinsic Development
Location: Columbia
Posted on: April 1, 2026
|
|
|
Job Description:
COMPENSATION RANGE: $60,000-$75,000 plus bonus incentives. ABOUT
THE COMPANY: Intrinsic Development is a full-service real estate
development company specializing in upscale multi-family and
commercial mixed-use projects. Our organization has built more than
3.5 million square feet of projects, with an additional 300,000
square feet currently under construction. The Intrinsic Development
team has successfully delivered a wide range of developments,
including hospitality venues, mixed-use projects, multi-family
communities, hotels, clinics, offices, and restaurants across the
Midwest. THE COMMUNITY MANAGER POSITION: Intrinsic Development is
seeking a Community Manager to join SpringBrook Park Apartments,
Columbia’s newest luxury apartment community. In this role, you
will serve as the primary point of contact for residents,
delivering exceptional customer service and fostering a strong
sense of community. THE COMMUNITY MANAGER RESPONSIBILITIES:
Interact with residents regularly, providing exceptional customer
service and a positive, professional attitude. Respond promptly to
resident questions, concerns, and conflicts, ensuring timely
resolution and high satisfaction levels. Assist Leasing Team with
leasing duties including showing apartments as well as preparing
and executing leases. Plan and execute resident events and
engagement initiatives to foster a strong sense of community.
Conduct weekly property inspections with the Maintenance Manager to
ensure safety, functionality, and curb appeal. Track and follow up
on maintenance requests, and coordinate with vendors and
contractors for repairs, upgrades, or projects. Collaborate with
the marketing department to develop and implement effective,
property-specific marketing strategies. Monitor local market
trends, competitor activity, and resident feedback to identify
opportunities for improvement. Understand property performance
metrics, including occupancy trends, renewals, and budget
compliance. Prepare and submit operational, marketing, and
financial reports to Corporate. Assist with budgeting, expense
tracking, and cost management for property operations. Lead, train,
and support property staff to ensure consistent execution of
procedures and high team performance. Ensure compliance with
corporate policies, Fair Housing laws, and other applicable
regulations. Conduct team meetings and performance reviews to
encourage accountability, growth, and professional development.
Identify and implement process improvements to enhance operational
efficiency and resident satisfaction. Monitor and respond to
resident feedback and online reviews, using insights to improve
services. THE LEASING MANAGER QUALIFICATIONS: REQUIRED;
Availability to participate in Saturday shift rotations (every
other Saturday from 8:00am to 12:00pm) REQUIRED; Availability to
work weekdays from 8am to 5pm. REQUIRED; Bachelor's Degree
PREFERRED ; 3 years experience managing, Class A or B, multi-family
communities Previous Sales and Customer Service experience a must!
Strong written and oral communication skills. Self motivated,
deadline driven and highly organized Flexible and adaptable to
changing situations. Effective listener with ability to understand
needs of team members at all levels Interact effectively with
project team, client and reviewing authorities.
Keywords: Intrinsic Development, Rock Hill , Community Manager, Construction , Columbia, South Carolina