Service Manager
Company: Mills Auto Group
Location: Pineville
Posted on: November 29, 2025
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Job Description:
We are seeking an experienced and motivated Service Manager to
join our team at Mills Auto Group in Charlotte, NC. The ideal
candidate will oversee daily operations within our service
department, ensuring high customer satisfaction and efficient
workflow. This role requires strong leadership skills, a
customer-focused approach, and the ability to manage a team
dedicated to delivering exceptional automotive service experiences.
Responsibilities - Manage daily operations of the service
department to maximize efficiency and customer satisfaction. -
Lead, coach, and develop a team of service advisors and
technicians. - Ensure service quality and timely completion of
repairs and maintenance. - Maintain strict adherence to safety and
compliance regulations. - Build and nurture strong relationships
with customers to promote repeat business and positive reviews. -
Develop and implement strategies to improve service department
performance and profitability. - Coordinate with parts, sales, and
other departments to optimize overall dealership operations.
Requirements - Proven experience in automotive service management
or a similar leadership role. - Strong knowledge of automotive
service processes and repair standards. - Excellent interpersonal
and communication skills. - Ability to lead and motivate a diverse
team. - Detail-oriented with strong organizational and
problem-solving skills. - Proficiency with service management
software and related technology. - Valid driver’s license and
ability to work in Charlotte, NC. Benefits - Competitive annual
compensation of $160,000.00, paid semi-monthly. - Health, dental,
and vision insurance plans. - Retirement savings plan options. -
Paid time off and holiday benefits. - Opportunities for
professional growth and development. - Supportive and inclusive
work environment. About the Company Mills Auto Group is a leading
automotive dealership located in Charlotte, NC, committed to
providing outstanding service and value to our customers. With a
strong reputation built on integrity and customer satisfaction, we
strive to create a positive workplace culture and deliver an
exceptional automotive experience for all our clients.
Keywords: Mills Auto Group, Rock Hill , Service Manager, Customer Service & Call Center , Pineville, South Carolina
