Service Advisor
Company: Classic Ford - Shelby
Location: Shelby
Posted on: January 6, 2026
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Job Description:
SUMMARY Mills Auto Group is hiring for a Service Advisor. If you
are tired of where you work and want to work in a clean and safe
environment, come and see what we have to offer. We provide an
excellent working environment and temperature-controlled shop. If
you are an outgoing individual with a passion for delivering a
unique and positive customer experience, we want to talk to you! WE
OFFER: - Health, Dental, Medical - 401K - Paid Time Off
RESPONSIBILITIES: - Greet customers promptly - Obtain customer and
vehicle information - Clearly report all vehicle symptoms as
described by the customer - Determine and recommend needed
maintenance base on age, mileage and history of vehicle - Prepare a
complete and accurate estimate of cost for labor and parts -
Establish follow up time - Monitor the progress of each vehicle
throughout the day, and updating customers frequently - Verify that
the final invoice reconciles with the work performed on the repair
order - Explain all completed work and charges to customers
REQUIREMENTS: - Proven record of achieving exceptional Customer
Satisfaction - Past experience as a Service Advisor, Assistant Lane
Manager or Service Consultant is a must - Above average energy
level - A desire for a long term career with a growing organization
- Personal and professional integrity About the Dealership Mills
Auto Group understands rapid growth in the automotive space.
Family-owned and operated for the past 13 years, we are proud to
have grown from 1 store to 30. Most of our team of dedicated and
motivated leaders have been with us since the beginning, most
starting in entry-level roles themselves. We understand the
importance of employee growth and promote from within often. In
addition to career development, at Mills Auto Group, you are
recognized for your accomplishments. We have quarterly and yearly
employee appreciation events. We participate in Degrees at Work and
fund our employees’ college education! We encourage you to get
involved with our community outside of the office as well – whether
you choose to participate in the Boys and Girls Club, Wounded
Warriors, or Support Future Leaders, there is always an opportunity
for our employees to help our community.
Keywords: Classic Ford - Shelby, Rock Hill , Service Advisor, Customer Service & Call Center , Shelby, South Carolina
