Sprinkler Service Technician

Company: Johnson Controls
Location: Asheville
Posted on: March 27, 2026

Job Description:

Job Description What you will do Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps. · Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment. · Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals. · Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction. · Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature. · Participate in a scheduled On-call rotation. · Perform other duties as assigned. What we look for Required · 3-5 years of documented experience in Fire Sprinkler/Suppression industry · Experience in reading and interpreting blueprints, submittals, and operational/product manuals · High School Diploma or equivalent required · Ability to follow verbal and written instructions C · capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. · Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. · Ability to work flexible hours including weekends to meet customer requirements · Able to participate in an on-call rotation schedule · Demonstrate a high level of customer service · Maintain truck inventory to ensure timely response to customer needs Ability to adhere to, implement, and always follow safety guidelines and procedures. · Strong organizational skills, positive attitude, and an ability to learn quickly · Possess a valid driver’s license and driving record that meets company requirements · Able to pass a pre-employment background and drug test HIRING HOURLY RANGE: $22-$27 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about -us techhiring

Keywords: Johnson Controls, Rock Hill , Sprinkler Service Technician, Engineering , Asheville, South Carolina