Field Service Engineer
Company: Absolute Machine Tools, Inc.
Location: Rock Hill
Posted on: June 11, 2019
Winbro Group is a world market leader in the development and
manufacture of special purpose machining systems and machining
technologies of precision components. In addition to providing
machine tool turnkey solutions for the Aerospace and Industrial Gas
Turbine Industries, they offer supported onsite facilities
management to give clients full support and technical backup.
Winbro is at the forefront of their industry leading in new
technologies both in design, development and manufacture. As part
of continued growth we currently have an exciting opportunity for
an experienced Field Service Engineer to join our facility in Rock
Hill, South Carolina.This is a NOT an IT (Information Technology)
Related Role***This position represents a fantastic opportunity for
an experienced Field Service Engineer to join a well established
and growing company. Provides technical customer service and
support during the installation, commissioning and servicing of
Winbro manufactured machinery along with associated support
equipment. Maintain, service and commission EDM, ECM and Laser
machine tools utilizing electrical, mechanical, pneumatic and high
pressure water systems troubleshooting skills. Installation and
commissioning of Technical upgrade packages from mechanical,
pneumatic and electrical drawings along with Software & Firmware
updates of required components. Contributes to customer
satisfaction by executing Preventive and Reactive maintenance at
customer sites along with timely response to service requests.
Provide technical support and service training both internally and
externally while maintaining professional and technical knowledge.
Contributes to the continuous improvement effort and the support of
multiple teams. Provide periodic reports to management including
customer complaints, trends, and suggestions for improvement.
Occasional Service of Winbro equipment within our Rock Hill
manufacturing facility may be required. Additional responsibilities
include; customer relationship management, written documentation of
service activities, and effective interaction and communication
with internal technical support personnel, manufacturing, and
sales. Requirements 3-5 years of field service experience required.
High school or GED required, Vocational or Technical training
recommended, Bachelor's or Associate's Degree preferred. Must
possess a valid driver's license along with U.S. Citizenship or
existing Green Card Holder due to our customer facilities access
requirements. Willingness and ability to travel extensively
throughout North America, up to 80% travel may be required to meet
customer needs. Applicant will have excellent all round skills in
Electrical/Electronic and Mechanical maintenance disciplines. Able
to read systems/machine layout with blueprints for installation
onsite. Ability to direct contractor(s) during systems/machine
installations. Perform intermediate PLC troubleshooting (ex program
editing and network connections). Previous five axis machine tool
maintenance experience is preferred. Experience of high voltage or
high ampere machine tools will be of particular interest. A clear
and logical approach to fault finding complex electronic control
systems Reactive Service and Preventative Maintenance activities
will be required. Able to work alone, using your own initiative but
also able to liaise with other team members for coordinated problem
solving, as required. Must possess basic software skills and
proficient in Microsoft Office Suite (Word, Excel, PPT, & Outlook).
Excellent customer service and communication skills along with good
written and verbal communication skills, self-motivated and an
effective team player. Physical requirements include the ability to
lift 50 lbs. BenefitsWe offer a competitive benefits package to
include We pay 100% medical and dental coverage for the employee,
along with a percentage paid for your spouse and dependents. We pay
100% of employee life insurance, short term disability insurance We
offer a 401(k) plan with very generous company match in which funds
are immediately 100% vested. We offer paid vacation of two weeks,
plus five personal days per year; along with yearly holiday
shutdown from Christmas through New Year's. We supply work uniform
shirts, jacket and required PPE to complete job tasks.We offer a
great work environment and opportunities for growth.
Keywords: Absolute Machine Tools, Inc., Rock Hill , Field Service Engineer, Engineering , Rock Hill, South Carolina
Didn't find what you're looking for? Search again!