Company: TMX Finance
Posted on: January 13, 2022
Requisition ID 2021-10189
Category: Store Manager
As a Store Manager ("SM"), you will serve as second-in-command to a
team dedicated to making a difference. Whether it's building
customer relationships or demonstrating new sales techniques, you
will work daily to set an example and become a key contributor in
achieving the store's success. While you're helping your team and
the business grow, we'll provide you with ongoing and comprehensive
training and development programs to take your career to the next
The health and well-being of our Team Members, their families, and
our customers remain a top priority for us. That's why we've taken
a number of steps to help maintain a clean and safe environment
where Team Members can thrive, and customers can feel safe.
Currently, in our stores and Corporate offices, we're practicing
social distancing, wearing face coverings (subject to certain
exemptions), cleaning frequently, and following state and local
requirements as well as Center for Disease Control (CDC) guidelines
to help ensure a clean and safe environment for all. As the
situation evolves, changes may be made to our practices, in line
with state and local mandates as well as CDC-guidelines.
Develop customer relationships to build new business, maintain
store profitability, and further brand loyalty and recognition.
Work to grow your store by leveraging business-to-business
partnership opportunities, obtaining referrals, participating in
and hosting in-store and community events.*
Coach and develop Team Members and assist with employee management
and training in order to maximize the team's potential.
Assist in managing overall store performance by meeting Key
Performance Indicators (KPIs) and tracking, analyzing, and training
Team Members on various performance reports.
Maintain office security and conduct proper opening and closing
procedures, including management of vault, cash drawer, and bank
Oversee account management and recovery processes while maintaining
a focus on customer service to prevent loss and charge off
accounts. Partner with vendors on auctions, vehicle sales, and
Ensure a work environment that upholds compliance with Company
policies and procedures, as well as local, state, and federal laws
Assist in running the store and day-to-day operations in the
absence of the General Manager.
Utilize personal vehicle to complete bank deposits and other
Company business throughout the workday.*
Work efficiently in a rapidly changing and fast-paced environment
and handle multiple challenging tasks with ease to meet individual
and team performance standards.
Utilize strong interpersonal skills to communicate and interact
with customers and Team Members at all levels.
Ability to maintain a full-time work schedule with regular
in-person attendance, including limited Saturday hours, is required
for this position. A full-time work schedule for this position
includes, at a minimum, 40-hours per week.**
High School Diploma or equivalent required
Minimum 1-2 years of key holder, supervisory, and management
Excellent verbal and written communication skills
Ability to work phone, Point of Sale, Microsoft Office, and other
Valid driver's license, auto insurance, and personal vehicle to use
throughout the workday (mileage compensated)
Must be at least 19 years of age
Ability to successfully pass a criminal background check required,
including motor vehicle report, and other background checks as
required, (certain state and local applicant exemptions may
Physical demands for this position frequently include: the ability
to remain in a stationary position, move about freely inside and
outside of the store, and the operation of mechanical controls,
such as a keyboard.
Associate degree or higher
Leadership in a sales or customer service-oriented position
Experience in retail, sales, or financial industry
Bilingual English/Spanish is a plus and may be required for certain
Learn More About Us
The TMX Finance - Family of Companies ("the Company") is one of the
largest consumer specialty finance organizations in the United
States. With companies that include TitleMax -, TitleBucks -, and
InstaLoan -, the Company provides a diversified product offering.
These companies are represented nationwide and their growth has
launched a wealth of career opportunities in both our stores and at
our corporate offices. If you are looking for a dynamic career with
significant earning potential and advancement opportunities, you've
come to the right place.
The information contained herein is not intended to be an
all-inclusive list of the duties and responsibilities of the job,
nor is it intended to be an all-inclusive list of the skills and
abilities required to do the job. The Company may, at its
discretion, revise the job description at any time, and additional
functions and requirements may be assigned by supervisors as deemed
appropriate. Requirements, skills and abilities included have been
determined to illustrate the minimal standards required to
successfully perform the position.
* The ability to perform these tasks is required for the position,
however, in-store/office events/gatherings, community events, and
certain errands outside of the store and office are on hold until
further notice due to the COVID-19 pandemic.
**Store hours, schedules, and/or the minimum number of hours
required for this position may be subject to change at the sole
discretion of the Company. Speak with your recruiter for the most
up-to-date hourly requirements.
All TMX Finance - Family of Companies Are Equal Opportunity
Keywords: TMX Finance, Rock Hill , Store Manager, Executive , Clinton, South Carolina
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