Technical Training Manager - Equipment Services

Company: Coca-Cola Consolidated, Inc.
Location: Monroe
Posted on: November 25, 2022

Job Description:

Requisition ID: 132213 Posting Locations: Monroe Pay Range: $71,000 - $90,000 , depending on experienceRate Frequency: Salaried Click here to view a Day in the Life of our Teammates! Our Secret Ingredient is our Teammates. We offer great rewards, competitive pay, career advancement and growth opportunities.Full Time Teammates are also eligible for:

• Paid Training
• Paid Time Off plus paid holidays
• 401(k) with Company matching on a dollar-for-dollar basis
• Employee Stock Purchase Plan (ESPP)
• Group Health Insurance - Medical, Dental, Vision & Disability
• Basic and Supplemental Life InsuranceRefresh and Grow your Career with Us! Job Overview We are currently seeking an experienced Technical Training Manager to join our dynamic Equipment Services team! This is a field-based Training Manager position. Facility location: Monroe, NC. Will occasionally travel between other facility locations located in our Southeastern and Mid-Atlantic footprint. The Corporate Training EQS Manager is responsible for reviewing, documenting, optimizing, and delivery of end-user training on business policy, processes, procedures, and IT systems. This role also acts as SME and key business process owner overseeing process optimization, documentation, updating, and end-user training. This individual is responsible for designing and delivering effective Learning and Development programs for all levels of EQS personnel in a confident, professional manner and in accordance with company values. This position will work closely with ISS and provide backup and additional support to the Equipment Services Business Systems Analyst and Equipment Services Business Support Analysts. This position will be required to provide documentation, project updates, training summaries, and reporting to EQS leadership. Duties & Responsibilities
  • Maintains accountability for the delivery of capability training curriculums from inception to completion, the identification of training needs, and the creation of programs to effectively resolve specific problems and leverage best practices
  • In charge of new training trends, and varying platforms; facilitation of course material, hands-on training, and skills assessment by Classroom, 1 on 1, on the Job site, remote, and e-learning
  • Administers business process, policy, and procedure documentation and optimization
  • Oversees standardization, compliance, review, update, and communication of policies, process, and procedure documents
  • Maintains training records, facilitate and schedule communications with Management and stake-holders
  • Serves as back-up to Business Systems Analyst supporting business systems error correction, end-user support, and IT system testing and documentation
  • Provides reporting, project, or general business support as needed
  • Serves as departmental Subject Matter Expert on business processes and IT system functionality
  • Oversees content management through the creation, updating of training content, documents, videos, processes, and curriculum to ensure everyone is trained consistently and in adherence to safety, company, OEM, and regulatory requirements Knowledge, Skills, & Abilities
    • Excellent planning, organizational, and communications skills with high attention to detail required
    • Prior experience with adult learning or delivery of the technical curriculum is preferred
    • Excellent problem-solving skills are required
    • Must be able to quickly learn new processes and convey ideas to all levels of learners
    • A high degree of knowledge of Microsoft Office (Outlook, PowerPoint, SharePoint, Excel) is required
    • Must be able to establish and maintain good working relationships, effectively influence, and develop others and maintain a confident, positive professional demeanor following company values
    • Incumbent must be able to maintain effective, influential working relationships across business functions and present a positive, professional demeanor Minimum Qualifications
      • College study in Business, IT systems, Project Management or Education
      • 3+ years of work experience in a similar industry or IT training, support position is acceptable
      • A valid driver's license and clean driving record are required Preferred Qualifications
        • Knowledge acquired through 3 to up to 5 years of work experience Work Environment Office environment Coca-Cola Consolidated, Inc. is an Equal Opportunity Employer.

Keywords: Coca-Cola Consolidated, Inc., Rock Hill , Technical Training Manager - Equipment Services, Executive , Monroe, South Carolina