Imaging Manager

Company: Duke Health
Location: Mooresville
Posted on: May 21, 2025

Job Description:

Duke Health Lake Norman Hospital, located in Mooresville, North Carolina, is a 123-bed acute-care hospital that has been serving the greater Lake Norman area, Iredell County, and surrounding communities since 1926. The facility offers a comprehensive range of medical services, including 24-hour emergency care, cardiology, orthopedics, women's services, and surgical specialties. Occ Summary Manage clinical operations of specific areas of the Imaging Department including, but not limited to, equipment, personnel, scheduling, financial and customer service functions. Work Performed Operational equipment. Manage and direct the daily operation of assigned areas and staff. Develop implement, maintain and enforce departmental programs, policies, procedures and protocols. Ensure and maintain required documentation for compliance with safety, environmental and infection control standards, and with local, state, FDA, ACR, JCAHO and HIPPA regulations. Monitor compliance with standards, identify variances or inabilities to meet established targets and implement action to ensure that targets are met. Direct the maintenance of department facilities, equipment, supplies and materials in a condition to promote efficient, safe and effective services for patients, physicians, and staff. Market and promote Imaging services to referring physicians. Identify opportunities to improve customer satisfaction. Represent Imaging services on committees and functions as a liaison among Duke Raleigh Hospital, DR medical community, Duke University Health System, and the general public in community relations and marketing activities. Develop and foster collaboration among clinical departments and affiliated services to ensure an integrated and coordinated approach to providing Imaging services and resolution of customer complaints or problems. Collaborate with physicians and staff to resolve problems and provide advice concerning technical procedures, techniques, and Personnel Perform all personnel functions including hiring, evaluations, promotions, disciplinary process and scheduling. Ensure that all employees are properly oriented, trained, and that annual competencies, certifications, and licensure and education requirements are current. Ensure that all personnel are properly trained on equipment and competent in its use. Enhance professional growth and development of department staff through participation in educational programs, current literature, in- service meetings and workshops. Plan, develop and provide continuing education and training. Develop, implement and apply personnel management policies and procedures in accordance with Duke University Health System and department policies; ensure that department and hospital guidelines, work rules and personnel policies are understood and applied to staff. Develop and implement Performance Improvement plan for Imaging Services. Budgetary Work with all levels of the DUHS system to reduce costs, enhance revenues, and achieve effective use of imaging services. Manage the operating budget within assigned area. Review productivity and labor analysis and adjust staff to meet budget and flex FTE allotment. Create operational adjustments to ensure operating budgets targets are met. Evaluate and recommend supplies, new equipment purchase selection and technologies; provide justification and prioritization of such needs; order procedural and operational supplies. Oversee and ensure that exams and supplies are coded correctly and charged to maximize reimbursement. Perform other related duties incidental to the work therein. Knowledge, Skills and Abilities BLS certification Personnel Management Level Characteristics N/A Minimum Qualifications -Duke is an Equal Opportunity Employer committed to provi dingemployment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, geneticinformati on, national origin, race, religion, sex (including pregnancyand pregnan cy related conditions), sexual orientation or militarystatus. &nb sp;Duke aspires to create a community built on collaboration,inno vation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the richdiversity of our perspectives, backgrounds, and experiences flourishes.To achieve this exchange, it is essential that all members of thecommunity feel se cure and welcome, that the contributions of allindividuals are respected , and that all voices are heard. All members ofour community have a resp onsibility to uphold these values. -Essential Physical Job Functions: Certain jobs at Duke University andDuke University Healt h System may include essential job functions thatrequire specific physic al and/or mental abilities. Additionalinformation and provision for requ ests for reasonable accommodation willbe provided by each hiring departm ent. -EducationWork requires requir ed registry/certification in applicable imagingmodality - American Regis try of Radiologic Technologist (ARRT) registryor American Registry of Di agnostic Medical Sonographers (ARDMS) orNuclear Medicine Technologist Ce rtification Board (NMTCB).ExperienceThree years of team leader/supervisory experience in an imaging modality(Radiologic Tec h, MR, CT, Mammography, Nuclear Medicine, Sonography,Interventional Radi ology) or two years of experience in an imagingmodality (Radiologic Tech , MR, CT, Mammography, Nuclear Medicine,Sonography, Interventional Radio logy) and three years of teamleader/supervisory experience in a non-Radi ology area.Degrees, Licensures, CertificationsCertificat ion as prescribed by ARRT, ARDMS/CCI, and/or NMTCB.BLS certification - Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. - Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. - Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. -

Keywords: Duke Health, Rock Hill , Imaging Manager, Executive , Mooresville, South Carolina