Office Manager Regional

Location: Columbia
Posted on: June 23, 2025

Job Description:

The Regional Office Manager is responsible for overall effectiveness of support staff functions within designated region. Developing and implementing consistent procedures, and developing and supporting office supervisors, and partnering with all department lines for efficient and appropriate client care. This is a Full-time, benefit eligible position. The schedule is Monday - Friday 8:00am-5:00pm Responsibilities Include: Interview, select and develop Office Supervisors Assist with interviewing, selection and development of CRS staff Assists with coordination of operational needs for designated areas Provide direct training and/or oversight and confirmation of training to Office Supervisors and CRS's for all office procedures and application software systems Assist with staff development and ensure consistent support staff processes across assigned service areas Review designated office data reports and seek to improve performance as needed or directed Perform regular review and audit of CRS documentation, processes and data entry Provide support to Senior Director of Regional Support Services on all office developments as well as operational and staff issues Attend all required meetings as determined by Senior Director of Regional Support Services Coordinate with Senior Director of Regional Support Services to provide aid with resolution of problems and escalated or difficult issues regarding patient or staff complaints Work closely with Senior Director of Regional Support Services to track and assign office space and address parking issues Work with departmental leadership to ensure a professional and effective working environment Provide effective communication to assigned staff related to changes in current procedures Ensure that all assigned staff perform job duties in accordance with Compass Health's customer service philosophy Help coordinate furniture purchases, required signage, and pool car management Other duties as required SUPERVISORY RESPONSIBILITY Oversees day-to-day operations and tasks of supervisees Completes performance development/AIM process Time card management - manages time sheets Ensures progress and development is made toward departmental strategic plan goals Oversees and ensures all applicable training for supervisees High School/GED required Bachelor's degree preferred Previous supervisory experience in a professional office setting preferred At least 3 years of customer service experience required Knowledge of Microsoft office suite preferred Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. About Compass Health Network At Compass Health Network, we are a nonprofit organization committed to making a meaningful impact on communities across Missouri. We offer a wide range of essential services, including behavioral health, substance use treatment, family medicine, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), we are dedicated to providing high-quality care that addresses the diverse needs of those we serve. Our mission is simple but powerful: Inspire Hope. Promote Wellness. Why join us? At Compass Health Network, we're proud of the dedicated team we've built. We believe our people are our greatest strength - passionate, skilled, and committed to making a positive impact in the lives of others. Here, you'll find a workplace that values collaboration, growth, and the opportunity to be part of something bigger. We offer more than just a job; we provide a platform for personal and professional growth. As a member of our team, you'll enjoy: Competitive Benefits Opportunities for career advancement Professional development and licensure supervision Mentorship programs Tuition reimbursement & scholarships Employee Assistance Program Headspace Access for mental well-being Generous paid time off and holidays NHSC Loan Repayment eligibility We're looking for individuals who are eager to bring their talents and dedication to a team that's focused on making a real impact. If you're ready to contribute to meaningful work and grow alongside a passionate group of professionals, we'd love to hear from you! If you're looking for a place where your work truly matters & where you can grow, we look forward to hearing from you! Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

Keywords: , Rock Hill , Office Manager Regional, Healthcare , Columbia, South Carolina