Houseman/Housekeeper
Company: StepStone Hospitality
Location: Charlotte
Posted on: May 8, 2024
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Job Description:
We are looking for an ambitious and fun individual to join our
hard-working housekeeping and maintenance team at The Holiday Inn
Express & Suites- Ballantyne. Our goal is to enhance the customer
experience by keeping our facilities in a clean and orderly
condition while having fun at work! Supply own cleaning cart with
appropriate supplies for shift. Deliver baby cribs, pillows, extra
towels and misc. guest requests to guest rooms. Clean and mop
floors according to proper procedures using any safety equipment
necessary. Restock shelves with paper supplies and restock room
cleaner caddies daily. Put away all incoming supplies and
deliveries. Move and arrange furniture and turn mattresses as
required during general cleaning. Deliver excellent customer
service. Create daily job lists and record all serviced rooms.
Maintain equipment in good condition. Report on any shortages,
damages or security issues Handle reasonable guests'
complaints/requests and inform others when required. Move and
arrange furniture and turn mattresses as required during general
cleaning. Comply with health and safety regulation and act in line
with company policies and licensing laws. Requirements Skills to be
successful in this role would include: Ability to work
independently and remain motivated. Smile Proven working experience
in relevant field. Helpful with customer service Professionalism
along with speed and attention to detail
Keywords: StepStone Hospitality, Rock Hill , Houseman/Housekeeper, Hospitality & Tourism , Charlotte, South Carolina
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