Technical Training Manager - Equipment Services
Company: CCBCC Operations, LLC
Location: Monroe
Posted on: August 5, 2022
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Job Description:
Requisition ID: 100742Posting Locations: Monroe, NC Our Secret
Ingredient is our Teammates. We offer great rewards , competitive
pay , career advancement and growth opportunities .Full Time
Teammates are also eligible for: Paid Training Paid Time Off plus
paid holidays 401(k) with Company matching on a dollar-for-dollar
basis Employee Stock Purchase Plan (ESPP) Group Health Insurance -
Medical, Dental, Vision & Disability Basic and Supplemental Life
Insurance Refresh and Grow your Career with Us! Job Overview
Facility location: Monroe, NC. Will occasionally travel between
other facility locations located in our Southeastern and
Mid-Atlantic footprint.The Corporate Training EQS Manager is
responsible for reviewing, documenting, optimizing, and delivery of
end-user training on business policy, processes, procedures, and IT
systems. This role also acts as SME and key business process owner
overseeing process optimization, documentation, updating, and
end-user training. This individual is responsible for designing and
delivering effective Learning and Development programs for all
levels of EQS personnel in a confident, professional manner and in
accordance with company values. This position will work closely
with ISS and provide backup and additional support to the Equipment
Services Business Systems Analyst and Equipment Services Business
Support Analysts. This position will be required to provide
documentation, project updates, training summaries, and reporting
to EQS leadership. Duties & Responsibilities Maintains
accountability for the delivery of capability training curriculums
from inception to completion, the identification of training needs,
and the creation of programs to effectively resolve specific
problems and leverage best practices In charge of new training
trends, and varying platforms; facilitation of course material,
hands-on training, and skills assessment by Classroom, 1 on 1, on
the Job site, remote, and e-learning Administers business process,
policy, and procedure documentation and optimization Oversees
standardization, compliance, review, update, and communication of
policies, process, and procedure documents Maintains training
records, facilitate and schedule communications with Management and
stake-holders Serves as back-up to Business Systems Analyst
supporting business systems error correction, end-user support, and
IT system testing and documentation Provides reporting, project, or
general business support as needed Serves as departmental Subject
Matter Expert on business processes and IT system functionality
Oversees content management through the creation, updating of
training content, documents, videos, processes, and curriculum to
ensure everyone is trained consistently and in adherence to safety,
company, OEM, and regulatory requirements Knowledge, Skills, &
Abilities Excellent planning, organizational, and communications
skills with high attention to detail required Prior experience with
adult learning or delivery of the technical curriculum is preferred
Excellent problem-solving skills are required Must be able to
quickly learn new processes and convey ideas to all levels of
learners A high degree of knowledge of Microsoft Office (Outlook,
PowerPoint, SharePoint, Excel) is required Must be able to
establish and maintain good working relationships, effectively
influence, and develop others and maintain a confident, positive
professional demeanor following company values Incumbent must be
able to maintain effective, influential working relationships
across business functions and present a positive, professional
demeanor Minimum Qualifications College study in Business, IT
systems, Project Management or Education 3+ years of work
experience in a similar industry or IT training, support position
is acceptable A valid driver s license and clean driving record are
required Preferred Qualifications Knowledge acquired through 3 to
up to 5 years of work experience Work Environment Office
environmentCoca-Cola Consolidated, Inc. is an Equal Opportunity
Employer.Job Type: Full-timePay: $71,000.00 - $87,000.00 per
yearBenefits: 401(k) Dental insurance Health insurance Paid time
off Vision insuranceSchedule: 10 hour shift 8 hour shiftCOVID-19
considerations:Masks and social distancing are strongly
encouraged!Experience: HVAC, refrigeration, electrical and/or
plumbing: 2 years (Preferred)License/Certification: Driver's
License (Required)Willingness to travel: 75% (Preferred)Work
Location: Multiple Locations
Keywords: CCBCC Operations, LLC, Rock Hill , Technical Training Manager - Equipment Services, IT / Software / Systems , Monroe, South Carolina
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