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Call Center Sales and Service Representative

Company: AT&T
Location: Pineville
Posted on: August 5, 2022

Job Description:

Are you a proven seller? Is being part of an award-winning team that passionately cares about customers and delivers best-in-class products and services important to you? Then you'll love being a member of our sales team. Our call center sales representatives are the front line of our company, selling the latest in cutting edge technology, identifying opportunities and providing solutions to address our customers' needs.

What does it take to be a proven seller? Courtesy, professionalism, product knowledge, and sales techniques to build customer relationships. The goal? Help customers and provide them with solutions through proven sales techniques. We'll get you started by providing on-the-job sales training and resources. On our team, you'll be an important part of shaping our customer experience - from generating revenue through sales, customer retention, to answering questions.

What you'll do as a Call Center Sales Representative:

--- Utilize proven sales techniques to build customer relationships to enhance the customer buying and service experience for small business customers

--- Opportunity to consistently meet or exceed sales quotas and service objectives to earn extra cash

--- Interact proficiently with a variety of online systems to provide the right solutions that meets the customer's needs

Bottom line? When our customers think of AT&T, they'll think of you.

What's in it for you?

The -hourly pay for this position ranges from $10.00 - $18.49. - Our current employees average $77,000 annually which includes base pay + commission.

Add a full benefits package, including medical, dental, vision, 401(k), tuition reimbursement, paid time off, and work/life resources, plus a 50% off your AT&T wireless service and discounts on other AT&T products and services. Click link to view.

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services and promotions.

If you're 18 years or older, let's talk.


Our Call Center Sales and Service Representative - must be able to:

--- Satisfactorily complete on-the-job and/or classroom training

--- Effectively use multiple systems to identify and communicate products that meet the customer's needs, and resolve the customer's problem in a productive manner

--- Work day, evening, holiday, night, weekend and/or split shifts if required

--- Qualify on pre-employment screening

--- Operate a computer and have basic keyboarding skills

Customer Experience Assessment - Sales (CEA Sales)

Customer Service Assessment

Test study guides can be found here

Keywords: AT&T, Rock Hill , Call Center Sales and Service Representative, IT / Software / Systems , Pineville, South Carolina

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