Consumer Product Strategic Analyst III (Data Platform Product Management)

Company: Bank of America
Location: Charlotte
Posted on: April 3, 2026

Job Description:

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies. The candidate will assist the Data Product Manager with building the target state platforms, tools, data and AI capabilities/integrations in the Consumer Bank's Client Protection (Fraud & Claims) organization, partnering with Technology. The role will enable the Fraud & Claims strategies, reporting, modeling, forecasting & operations teams to use data & insights effectively & efficiently. Responsibilities: Assist the product manager with and execute the product vision , roadmap, objectives, key results, success metrics, deliverables, epics, roadmap in partnership with Technology Partner with Technology on Program Increment planning for product/deliverables Own and Build target state data platform components and functions in the Fraud & Claims lifecycles partnering with Technology teams - to service all use cases like reports, models, strategies, forecasting, operations - across all products and channels Manage data migrations requirements & user testing Automate Data quality controls. Implement data observability Build searchable data dictionaries and metadata. Build a knowledge base, ontology and searchable taxonomy for Fraud/Claims data. Automate data lineage capture & maintenance Build a data marketplace for provisioning & use via a publish / subscribe model Build advanced Reporting & analytics capabilities Build feature stores for reports, models, strategies decision engines Deliver ML/NLP enabled search capabilities, pattern detection capabilities, relationship analytics, data streaming and graph capabilities Integrate vendor tools & AI capabilities into the platforms Build data security & retention capabilities Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance Leads coordination of the production of product performance reports and updates for senior management Required Qualifications: 2 years of experience with platforms, data, analysis or reporting 2 years of experience as a Product Owner/Lead, business analyst, data analyst, architect or similar role Excellent verbal and written communication, interpersonal, documentation, and presentation skills Proficient with Microsoft PPT, Excel Proficient with SQL Outstanding quantitative , critical thinking and analytical skills Desired Qualifications: Bachelor's degree 5 years of relevant experience 3 years of experience with Agile, SAFe, LEAN, Scrum, Kanban Knowledge of Bank of America's policies, platforms, tools, teams Prior experience with vendor fraud/claims tools, UX design tools like Figma, MSFT Visio Prior experience with Oracle, Teradata, Hadoop, SAS, Starburst, Python, AWS/Azure/GCP, GQL, NoSQL, ML/NLP techniques, TigerGraph, GenAI, blockchain, Snowflake, Databricks, Kafka Prior experience with DQ tools, metadata tools, data security tools Skills: Business Analytics Business Intelligence Data Quality Management Fraud Management Monitoring, Surveillance, and Testing Collaboration Data Visualization Oral Communications Problem Solving Written Communications Analytical Thinking Critical Thinking Data and Trend Analysis Innovative Thinking Research It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy. Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100) Pay and benefits information Pay range $82,100.00 - $125,600.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Keywords: Bank of America, Rock Hill , Consumer Product Strategic Analyst III (Data Platform Product Management), IT / Software / Systems , Charlotte, South Carolina