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AVP, Agile Change Management

Company: Lpl Financial Services
Location: Fort Mill
Posted on: June 9, 2021

Job Description:

This position is responsible for driving Organizational Change Management activities within the Care organization. The Change Manager will focus on the people side of change, including support for agile enablement activities (train, practice, coach) as we develop Care's organic agile capabilities and organizational agile maturity. The Change Manager will support and influence enterprise-wide programs and projects while partnering with business contacts. This person will create and deliver strategies, and drive implementation plans to help employees maximize the adoption of transformation programs, enabling sustained behavior change. As one of the key facilitators of business transformation, this role will also support business agile methods and readiness preparation, as we scale change management across the organization. This role is a combination of change management program delivery, institutionalizing agile best practices, and consulting on change related activities in support of working in new ways.


  • Lead and implement change efforts from initiating the case for change through adoption and reinforcement, supporting business partners to take ownership of new changes
  • Work with leaders to develop and execute change management approaches that enable business agility, iterative delivery and continuous learning
  • Help solve for the business use of agile, incorporate agile methods (SAFe, Scrum, Kanban) and best practices as we transform the way we work
  • Create and execute project strategies and deliverables including communications plan, change network management, sponsor roadmap, stakeholder management, training plan, agile training materials, readiness checklists and adoption plan
  • Develop and manage change management and agile measures, outcomes and key results (OKRs) for programs, and execute against operational plans to capture benefits realization
  • Lead and facilitate meetings with the change network, program teams and stakeholders to ensure an understanding of the change impacts and mitigate risk
  • Provide support and coaching to team members, change agents, business partners and stakeholders as they help their teams through transitions
  • Facilitate change management activities and process improvements with cross-functional team members to ensure adoption of enterprise business transformation
  • Develop and deliver effective communications to stakeholder groups that align with the change management strategy and project-specific needs
  • Assess change impacts and organizational readiness while ensuring roles, responsibilities, and decision making are clarified
  • Instill change management and agile capabilities that will help increase colleague capacity to handle ongoing changes

Preferred Education

Bachelor's Degree or global equivalent in business administration, organizational behavior or a related discipline.

Work Experience

Typically, 7 or more years of related professional change management and agile experience plus 3 or more years of professional project management experience

Required Skills & Competencies

  • Experience with organizational change management utilizing change management methodologies with successively more responsibility in leadership roles
  • Excellent communication, presentation, written, and interpersonal skills needed to influence customers (internal and external)
  • Experience with different agile delivery methods and developing business agility awareness
  • Excellent people-management skills related to impact of change with ability to understand how people react to major change and able to handle appropriately
  • Exudes strategic agility by envisioning the big picture, anticipates future consequences and trends, and incorporates thought leadership into solution development
  • Proven ability to manage concurrent complex projects and leading enterprise-wide project implementations
  • Able to work effectively at all levels of the organization from executive, middle-management to front-line team members
  • Strong problem solving skills and decision making with the ability to communicate and build effective working relationships across a diverse groups of stakeholders.
  • Displays operational excellence by working effectively and reliably while demonstrating value with measurable results
  • Flexible and adaptable, able to work in ambiguous situations and provide structure to drive outcomes and course correct when needed
  • Able to work in multi-disciplinary, multi-cultural teams
  • Solution oriented with a positive 'can do' attitude and shares knowledge while building capabilities


  • Certified Scrum Master or SAFe Agile certified
  • Certified Change Management Professional (CCMP) or Prosci Certified Change Practitioner
  • Lean Six Sigma Green Belt or above (preferred, not required)

Why LPL?

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation's leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it's like to work at LPL? Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits? Learn more here

Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at (800) 877-7210.

Keywords: Lpl Financial Services, Rock Hill , AVP, Agile Change Management, Other , Fort Mill, South Carolina

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