Customer Service - Call Center Specialist

Company: American Residential Services
Location: Rock Hill
Posted on: June 12, 2021

Job Description:

Overview

Brothers Heating / Cooling / Plumbing is seeking a few INCREDIBLE people to join our Call Center Team in Rock Hill that is known to set the standard for Customer Support and Quality Assurance.

Responsibilities

This friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers' needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

Shift Detail -

• Shift Detail - FULL TIME / FOUR DAY WORK WEEK

• Saturday and Sunday 7am - 7pm
• FLEXABLE, Two Weekdays 11am-8pm

What Brothers can offer YOU;

• Great hourly pay and opportunity for professional GROWTH
• Year round work at a company with a NATIONAL presence!
• Medical, Dental and Vision Insurance options
• Company-paid HealthiestYou.com subscription - Teledoc service
• 401(K) with company match
• Life insurance, short term and long term disability and MORE
• Flexible Spending Account
• Paid Time Off & Holidays

Qualifications

• Multi-line phone system experience is required.
• Must have a GREAT phone presence, customer service oriented attitude and share our passion for exceptional service!
• All candidates are required to pass a drug screening and background check prior to hire.

Brothers is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Keywords: American Residential Services, Rock Hill , Customer Service - Call Center Specialist, Other , Rock Hill, South Carolina