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IT Business Systems Associate

Company: Continental
Location: Fort Mill
Posted on: June 12, 2021

Job Description:

Job Description

BestDrive, a wholly-owned subsidiary of Continental, is quickly becoming the top choice among commercial trucking fleets for our high quality products and exceptional service. BestDrive Commercial Tire Centers specializes in providing fleet customers with innovative tire solutions including award winning Continental and General Tire brand products, innovative commercial solution products such as ContiPressureCheck, and a wide array of multi-brand truck tires to address all market segments. Since our founding in 2012, we have opened 34 locations throughout the United States and continue to rapidly expand our footprint throughout the country.

Position Overview:

The BestDrive IT Business Systems Associate will be responsible as an administrator for the point of sale software system (Maddenco) and associated Business Analytics software (TopDog). Working in concert with the IT Manager, you will provide end-user support to our stores and retail associates. Reporting directly to the Finance Manager, you will also train new users on relevant software and hardware. In special cases, as an administrator you may also have to manage telecommunication networks to connect employees that are working remotely from the office in field locations.

Essential Duties:

  • Manage the Point of Sale (POS) software system (Maddenco) and TopDog.
  • Provide end-user training and support on the system
  • Anticipate and issue upgrades to the computer system accordingly to meet the needs of an organization
  • Communicate effectively with system vendors and employees to assess needs and produce solutions.
  • Assist with internal and external audit requests.
  • Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
  • Perform other duties as assigned

Job Requirements

Required Qualifications:

  • HS diploma or equivalent
  • 3-5 years' experience in IT Business Systems and/or Point of Sale software
  • Experience with Office 365 (Excel with ODBC and Access specifically)
  • Proficiency in planning and organizing tasks, managing priorities, and utilizing available resources to complete tasks within deadline
  • Exceptional interpersonal skills needed to effectively interact with different groups of people, including customers, vendors, competitors and employees.

Preferred Qualifications:

  • Some college or military education preferred
  • MaddenCo Point of Sale system experience strongly preferred
  • Financial knowledge and experience
  • Project Management experience
  • 5+ years' experience in IT Business Systems
  • Microsoft Office - Intermediate

Work Environment & Physical Requirements

  • Work hours are 8-5 Monday - Friday. Saturday and evenings as needed; may have little to no advance notice.
  • Office environment; employee is regularly required to stand, bend, climb, lift and walk.
  • Occasionally lift up to 15 lbs.

Why you should apply:

  • Immediate Benefits
  • Paid Time Off
  • Employee Discounts
  • Employer 401(k) Match
  • And more benefits that come with working for a global industry leader!

EEO Statement

EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.

About Continental

The Business Area Tires offers the perfect tires for a wide range of different applications - from cars, trucks and buses to special vehicles, bicycles and motorcycles. Through continuous investment in Research & Development, Continental makes a major contribution to safe, cost-effective and ecologically efficient mobility. The portfolio of the Business Area Tires includes services for the tire trade and for fleet applications, as well as digital management systems for tires.

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Keywords: Continental, Rock Hill , IT Business Systems Associate, Other , Fort Mill, South Carolina

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