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Fulfillment Associate

Company: Belk
Location: Monroe
Posted on: June 12, 2021

Job Description:

The Store Fulfillment Associate is responsible for processing incoming customer orders in a timely and accurate manner, including picking merchandise, confirming the order, packing and shipping. The Store Fulfillment Associate plays a key role in executing our "relentless Customer Care" policy with our on-line and in-store "Yes! We Have It" customers. This position operates in a fast-paced, deadline driven environment and is a non-exempt position.

Essential Job Functions:

  • Pick, pack and ship daily customer orders according to published standards and deadlines.
  • Monitor order and re-stock shipping supplies.
  • Maintain complete records of picking, packing and shipping activities.
  • Set up and maintain/organize work area.
  • Support other store functions as needed (Customer Service, Loss Prevention, Inventory Team).

Position Requirements:

Education and Experience:

  • High School Diploma or GED equivalent
  • Read and speak fluent English
  • Ability to read and adhere to all policy and procedure manuals

Office Focused requirements:

  • Able to work quickly and accurately in a deadline driven environment
  • Able to multi-task and organize large volumes of work
  • Self-directed and able to work with minimal supervision.
  • Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems
  • Team player with a positive attitude and strong work ethic
  • Solid organization skills with high attention to detail and accuracy
  • Previous retail selling floor experience and/or familiarity with store fulfillment procedures a plus

Physical Requirements:

  • Must be able to lift up to 50 lbs. at floor level or team lift, when appropriate or needed.
  • Ability to push/pull receiving equipment weighing up to 500 lbs. such as rolling flats, z-racks and pallet jacks.
  • Ability to operate a computer and other electronic equipment such as scanning guns.
  • Ability to stand for long periods of time.
  • Ability to twist, bend and stoop to retrieve items from floor, shelves, racks and hooks and place items on floor, shelves, racks and hooks.
  • Ability to work at a safe and steady pace.

Reports Directly to:

Operations Team Manager, Assistant Store Manager or Store Manager

Keywords: Belk, Rock Hill , Fulfillment Associate, Other , Monroe, South Carolina

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