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Patient Experience Coordinator

Company: DentalOne Partners, Inc
Location: Monroe
Posted on: January 13, 2022

Job Description:

Monroe DentalWorks





We are looking for an enthusiastic Patient Experience Coordinator that loves building and maintaining positive relationships with patients. What if you could be rewarded for doing what you love, with a team that supports you, in an environment where there is a shared passion for quality patient care? - Your primary role is to facilitate exceptional patient experiences, while partnering with the Operations Leader in the practice. As a valued member of the family, we will support you, invest in you and your future with medical, dental, vision, 401k, paid holidays, and many other benefits! We believe in the value of talented people, and we aim to craft an environment that engages and supports your growth.



Greet and check-in patients with a smile

Manage, confirm, and schedule appointments for optimum patient flow via telephone and online requests

Support and achieve business goals, revenue, and profitability objectives

Continuously assess the schedule ensuring optimum patient flow

Respond to patient, clinical, and operational concerns timely and effectively.

Present financial options for patient treatment plans

Answer phone, manage incoming patient inquiries, verify patient insurances, ensure co-pays and outstanding balances are collected

Engage patients in marketing initiatives

Other duties as assigned by the Operations Leader

Education/ Experience

Minimum of high school diploma or equivalent required

Customer service focused

Excellent time management and organizational skills

Preferred dental office experience

Preferred experience with dental insurance

Preferred experience with Denticon/Dentrix


Investment in you and your future

Opportunity to find your career, not just a job!

Paid Time Off, 401k with company match, Dental, Vision, Medical Benefits

Life Insurance, Short Term Disability, Long Term Disability, AD&D insurance

Opportunity for career growth no matter your passion!




Keywords: DentalOne Partners, Inc, Rock Hill , Patient Experience Coordinator, Other , Monroe, South Carolina

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