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Call Center Support Specialist

Company: DOC Maintenance
Location: Rock Hill
Posted on: May 13, 2022

Job Description:

Job Description Call Center Specialist Thurs-Monday 8am-5pm (Includes Weekends). Days off will be Tuesday & Wednesday DOC Maintenance Inc is looking for an Call Center Specialist who combines strong verbal and written communication skills with solid administrative and time-management abilities. You should also be highly organized and detail-oriented, with the ability to efficiently manage multiple tasks in a timely manner. This is an entry level position working for a growing company. Job Responsibilities As a Service Center Administrative Support Professional, you will play a key role in supporting the Service Department. Specific duties for customer Service Administrative Support include: Answer Phones and respond to customer inquiries to provide appropriate information Data Entry with inputting new customer repair requests Customer website management & quoting services Provide Administrative support with other tasks Requirements Specific qualifications for this Service Administrative Support role include: High school diploma or GED Proficiency with computers and MS Office products Strong Customer service experience Ability to create and understand different work orders Strong organizational skills Experience in a service industry, preferred Ability to maintain a professional appearance, behavior and positive attitude How you will benefit: Excellent and comprehensive benefits packages are just another reason to work for DOC Maintenance. Benefits include: 401k Match Medical Dental Vision PTO Company Description Are you looking for an opportunity to take your expertise and join an industry-leading organization that will reward your hard work and effort? Join us today at DOC Services Inc. We perform preventative and reactive maintenance on a variety of electromechanical equipment inside big box retail stores. With over 28 years of experience servicing over 1500 stores across the US our full certified technicians provide our customers with support and repair solutions designed to extend the life of their equipment, reducing down time and minimizing the impact of our customers--- bottom line.

Keywords: DOC Maintenance, Rock Hill , Call Center Support Specialist, Other , Rock Hill, South Carolina

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