Call Center Support Specialist
Company: DOC Maintenance
Location: Rock Hill
Posted on: May 13, 2022
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Job Description:
Job Description Call Center Specialist Thurs-Monday 8am-5pm
(Includes Weekends). Days off will be Tuesday & Wednesday DOC
Maintenance Inc is looking for an Call Center Specialist who
combines strong verbal and written communication skills with solid
administrative and time-management abilities. You should also be
highly organized and detail-oriented, with the ability to
efficiently manage multiple tasks in a timely manner. This is an
entry level position working for a growing company. Job
Responsibilities As a Service Center Administrative Support
Professional, you will play a key role in supporting the Service
Department. Specific duties for customer Service Administrative
Support include: Answer Phones and respond to customer inquiries to
provide appropriate information Data Entry with inputting new
customer repair requests Customer website management & quoting
services Provide Administrative support with other tasks
Requirements Specific qualifications for this Service
Administrative Support role include: High school diploma or GED
Proficiency with computers and MS Office products Strong Customer
service experience Ability to create and understand different work
orders Strong organizational skills Experience in a service
industry, preferred Ability to maintain a professional appearance,
behavior and positive attitude How you will benefit: Excellent and
comprehensive benefits packages are just another reason to work for
DOC Maintenance. Benefits include: 401k Match Medical Dental Vision
PTO Company Description Are you looking for an opportunity to take
your expertise and join an industry-leading organization that will
reward your hard work and effort? Join us today at DOC Services
Inc. We perform preventative and reactive maintenance on a variety
of electromechanical equipment inside big box retail stores. With
over 28 years of experience servicing over 1500 stores across the
US our full certified technicians provide our customers with
support and repair solutions designed to extend the life of their
equipment, reducing down time and minimizing the impact of our
customers--- bottom line.
Keywords: DOC Maintenance, Rock Hill , Call Center Support Specialist, Other , Rock Hill, South Carolina
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