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Client Services Associate

Company: BAYADA Home Health Care
Location: Pineville
Posted on: June 23, 2022

Job Description:

BAYADA Home Health Care has an immediate opening for a Part Time Client Services Associate in our Matthews, NC Pediatric Office.
If you are looking for an exciting career opportunity in a growing industry, a Client Services Associate could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Through hands-on experience, Client Services Associates (Part Time) at BAYADA learn all aspects of managing and growing a caseload and recruiting staff in order to become a Client Services Manager.

  • BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
  • To learn more about BAYADA Benefits,


    • Focused on assisting the manager in delivering and coordinating client services
    • You'll help lead field staff in providing quality home care while increasing your office's caseload through long-term relationship building with clients, referral sources, payors and community organizations.
    • Sharing responsibility for your team, you'll develop communicative relationships with them while managing scheduling and maintain effective fiscal management by monitoring metrics (gross margin, overtime, unfilled hours, etc.).
    • Answer income calls to identify and route them to the appropriate persons.
    • Manage and update all staff and client records and files: digitally and/or hard copy.
    • Continually monitor and update licensing requirements.
    • General office functions: fax, scan, phones, filling, reception, etc.
    • Manage recruiting activities from attracting prospects to interview to on-boarding.
    • Finds and attracts the right candidates; establishes rapport with potential candidates; promotes cross-practice collaboration to support enterprise growth and initiatives.
    • Motivated to succeed when faced with adversity; shows enthusiasm and actively participates in team discussions, events, and projects.


      Four year college degree - preferred (prior health care, administrative, home care and/or recruiting experience a plus)
      A demonstrated record of strong interpersonal skills and goal achievement
      Ambition to grow and advance beyond current position
      Strong PC and communication skills (including solid phone marketing & data entry ability)

      As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
      About BAYADA
      Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors in the comfort of their homes. BAYADA employs more than 26,000 nurses, home health aides, therapists, medical social workers, and other home health care professionals who serve their communities in 22 states from more than 350 offices, with locations in Germany, India, Ireland, New Zealand, South Korea, Canada, and the UK.
      In 2019, Baiada oversaw the company's unprecedented transition to a not-for-profit organization to ensure BAYADA's mission, purpose, and business model would endure, and to help BAYADA realize its vision of helping millions of people worldwide experience a better quality of life at home.
      BAYADA is committed to creating a culture and environment of diversity, equity, and inclusion (DEI) where all employees can thrive and all clients can receive high-quality, personalized care with a sense of well-being, dignity, and trust.
      BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers and qualified applicants will not be discriminated against on the basis of race, religion, gender and gender identity, nationality and origin, disability, sexual orientation, age, veteran status, and experiences.

Keywords: BAYADA Home Health Care, Rock Hill , Client Services Associate, Other , Pineville, South Carolina

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