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Technical Support Representative

Company: Sunbelt Rentals
Location: Rock Hill
Posted on: November 25, 2022

Job Description:

Customer Service Representative

Fort Mill, SC

Sunbelt Rentals, the fastest growing rental business in North America, is seeking full-time Customer Service Representatives to be based in our office in Fort Mill, SC. The Customer Service Representative is empowered to provide exceptional, professional, and efficient service to all customers in the rental of construction/industrial equipment and store items. This position is considered the company's front line contact with the customer and does whatever is necessary to satisfy the customer's needs and requests.

If you have previous experience in a call center environment or a dedicated customer service department or any customer facing experience in retail or hospitality, then we are interested in you!

We offer:

  • Competitive hourly pay
  • Benefits include: Health Insurance, Dental/Vision coverage, 401(k) plan, Paid Holidays and Paid Time Off
  • Bi-annual bonus based on company and individual performance
  • Tuition Reimbursement
  • Training and Advancement Opportunities
    For immediate consideration, apply now! Then check your phone and email often for a message from us on the next step. Our next training class starts Monday, November 28, 2022.

    Shifts available:

    • 9 am - 6 pm: Monday, Tuesday, Wednesday, Friday, and Saturday.
    • 9 am - 6 pm: Monday, Tuesday, Wednesday, Friday, and Sunday.
    • 11 am - 8 pm: Monday, Tuesday, Thursday, Friday, and Saturday.
      Requirements:

      • Any amount of customer service experience, preferably in either a call center environment or a dedicated customer service department, but also open to retail or hospitality/restaurant experience where you were in a customer facing role
      • Can legally work for an U.S. employer without sponsorship
      • Willing to work on-site at our office in Fort Mill, SC
      • Has at minimum a high school diploma/g.e.d education
      • Can work a full-time schedule that will include a Saturday or Sunday each week
      • Strong PC systems and typing skills (CRM, email, chat)
        Nice to have (but not required):

        • Working knowledge of Sunbelt's point of sale system, Wynne or AS400
        • Previous equipment rental or construction industry experience
        • Equipment rental knowledge
        • Construction industry knowledge
          About Sunbelt Rentals:

          As the premiere rental equipment company in North America, Sunbelt Rentals offers a highly diversified product mix including general construction equipment, industrial tools, pumps, power generation, climate control & HVAC, shoring solutions, scaffolding, remediation & restoration equipment, and more. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class. Associated topics: call center associate, call center specialist, customer care associate, customer care representative, customer care specialist, customer service representative, customer service specialist, service, service agent, service representative

Keywords: Sunbelt Rentals, Rock Hill , Technical Support Representative, Other , Rock Hill, South Carolina

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