FT Customer Care Specialist - Work From Home
Company: Silvertree
Location: Monroe
Posted on: January 22, 2023
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Competitive
salary / Medical, dental, vision / PTO / 401k - As a Customer Care
Specialist you'll: Answer incoming customer emails, calls, and
messages adhering to Silvertree's internal SLA standards; Gain a
deep understanding of the product to help users through technical
inquiries; Stay on top of product changes, bugs, and updates in
order to relay the most accurate information to customers; Create
resources and processes that help scale and optimize the customer
experience across various customer journeys; Update customer
database and provide detailed call notes after each
interaction...Hiring Fast > >
Keywords: Silvertree, Rock Hill , FT Customer Care Specialist - Work From Home, Other , Monroe, South Carolina
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