Customer Care Coordinator
Company: Lifeway Mobility Holdings LLC
Location: Monroe
Posted on: January 26, 2023
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Job Description:
Description:
Lifeway Mobility, an established leader in the fast-growing home
accessibility industry, helps seniors with impaired mobility and
individuals with disabilities stay in their homes and remain
independent. As part of the Customer Care Team, you will assist
prospective customers, and support the sales team. Key
responsibilities include the following: -- Answer incoming phone
calls, assisting customers and other callers. -- Respond to web
inquiries (including live chat) -- Respond to email inquiries. --
Schedule appointments for sales representatives. -- Work with sales
consultants to create quotes and presentations. -- Assist customers
with identifying funding sources for products. -- Maintain customer
information in system. Lifeway Mobility offers a competitive pay
and benefits package (Medical, Dental, Vision, 401K, PTO, etc.), a
friendly and supportive work environment, and room to grow with
this growing company.
Requirements:
Our ideal candidate will have the following qualifications: -- At
least two years' customer service experience, including heavy
telephone use -- High school diploma -- Ability to juggle phone
calls and computer tasks -- Experience with Microsoft Word, Excel,
Outlook, and client relationship management (CRM) system Lifeway
Mobility is an Equal Opportunity Employer.PI201003547
Keywords: Lifeway Mobility Holdings LLC, Rock Hill , Customer Care Coordinator, Other , Monroe, South Carolina
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