Service Specialist - Indian Trail, NC

Company: Duke Energy Corporation
Location: Monroe
Posted on: January 27, 2023

Job Description:

More than a career - a chance to make a difference in people's lives.Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.Position Purpose:This position is responsible for performing all duties associated with and related to the safe, efficient and cost effective maintenance of natural gas facilities and appurtenances as they relate to natural gas systems per 49CFR Part 192 and Piedmont Natural Gas policies and procedures.Nature and Scope:This position performs a variety of activities associated with service installation and maintenance and unregulated activities. Specific duties include, but not limited to: utilization of computers and computer order / record keeping systems, working service orders associated with current required operatorResponsibilities & Duties:Perform meter turn-ons and turn-offsDeliver disconnect notifications to customersRead customer metersInstall meters and meter sets, may include industrial metersLight pilots, test and inspect appliances and gas equipment to ensure proper operationPerform farm tap maintenanceRemove metersRespond to high bill requests by performing dial tests, appliance and filter checksMeet with customers regarding line relocatesChange out meters related to the sample testing programRepair water heaters, appliances, etc. (Install if licensed)Monitor for meter tampering; ensure meters are securely installedMonitor atmospheric corrosion and paint as neededLocate gas lines Inspect/maintain farm tap stationsFirst Responder to emergency/leak calls; evaluate and grade leaksAssist in training service apprenticesAssist O&M group with line repairsMay performs leak surveysAssist other departments as neededClear pipelinesRepair/install temporary clamps on steel risersRepair damaged -" and -" plastic servicesBar test to evaluate and grade underground gas leaksPrepare unregulated estimates and maintain computer record keepingPerform other duties as assignedBasic/Required Qualifications: High school diploma or GEDBe a Skill 50 qualified Tech or be a Skill 40 qualified Tech and possess a minimum of one: Plumbing License (P1 or P2), Fuel Piping License/Journeyman, HVAC License, or Electrical License (Limited or Full).Demonstrated mechanical aptitudeBasic computer knowledge working in a Windows environmentPossess and maintain a valid driver's licenseDesired Qualifications: Two year degree and or Technical CertificationsPossess a minimum of one: Plumbing License (P1 or P2), Fuel Piping License/Journeyman, HVAC License, or Electrical License (Limited or Full). Must be willing to use license(s) for Piedmont Natural Gas Business purposesExperience in Customer ServiceDemonstrated effective communication (verbal and written) and interpersonal skillsSafety awarenessPhysical/Other Requirements:Must work outdoors in adverse weather conditions; flexible work schedule; lifting up to 75 lbs; frequent bending, stooping, standing, crawling, digging, climbing; works on uneven terrain, many times with heavy vegetation; manual dexterity (hand/eye coordination); keen eyesight; good hearing; good sense of smell; comes in frequent contact with insects and animals.Perform on call duty as scheduled/assignedWeekend and evening work as required and is subject to overtime and some rotating shifts. Must reside in Resource Center service area; some Resource Centers may require residing in certain counties within the Resource Centers.Travel Requirements15-25%Relocation Assistance Provided (as applicable)NoRepresented/Union PositionNoVisa Sponsored PositionNoPosting Expiration DateFriday, January 20, 2023All job postings expire at 12:01 AM on the posting expiration date.Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.PrivacyDo Not Sell My Personal Information (CA)Terms of UseAccessibility

Keywords: Duke Energy Corporation, Rock Hill , Service Specialist - Indian Trail, NC, Other , Monroe, South Carolina