Customer Service
Company: Lincoln Financial Group
Location: Lancaster
Posted on: March 16, 2023
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Job Description:
[Call Center / Fully Remote] - Anywhere in U.S. / Competitive
Pay / Medical, Dental, Vision / 401k match / Paid Training - As a
Customer Service Rep you'll: Answer inbound calls, which can
average typically anywhere from 60-90 calls per day, call backs and
email correspondence from internal and external stakeholders,
addressing customer service inquiries and concerns; Build rapport
with and educate customers about their retirement plan while
researching multiple systems, databases, platforms and software;
Meet and/or exceed all established key performance goals including
call metrics and quality; Identify and recommend process
improvements and organizational initiatives...Hiring Fast >
>
Keywords: Lincoln Financial Group, Rock Hill , Customer Service, Other , Lancaster, South Carolina
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