Community Engagement Housing Specialist - Salisbury
Company: Volunteers of America Chesapeake
Location: Salisbury
Posted on: May 7, 2024
Job Description:
Job Title: Community Engagement Housing Specialist Group:
ProgramsDepartment: Supportive Services for Veteran Families
(SSVF)Region: NC Location: Durham, NCClassification: Non-Exempt
Status: Full Time Reports to: Team Lead or Assistant
DirectorSupervises: N/A Travel Requirement: Telework Capacity and
travel in the areas of MD, VA, DC and the Carolinas as needed.
COMPANY OVERVIEWVolunteers of America Chesapeake & Carolinas
empowers self-reliance and inspires hope. As a church without
walls, we do this through personalized housing, ministry, health,
and human services that benefit vulnerable individuals, their
families and the community. Founded in 1896 in Baltimore, MD by
social reformers, Ballington and Maud Booth, we were one of the
first of over 30 affiliates of Volunteers of America one of the
nations largest and most comprehensive human services
organizations. Our founders envisioned a movement dedicated to
reaching and uplifting the American people. On behalf of the
organization, the Booths pledged to go wherever we are needed, and
do whatever comes to hand. Their declaration continues to guide
Volunteers of America's impact on Helping Americas most vulnerable.
Through a dedicated and committed team of more than 850 employees
and thousands of volunteers, we provide critical care, support
services and hope to thousands of people each year throughout
Virginia, Maryland, the District of Columbia and the Carolinas. We
firmly believe our employees drive the success of the organization.
Through our diversity, equity and inclusion efforts, we endeavor to
attract, engage and retain qualified, diverse, compassionate
individuals to join our journey and experience a work environment
that offers challenging, stimulating and financially rewarding
opportunities. JOB SUMMARY Outreach duties promotes programs and
resources to homeless individuals in the community and performs a
variety of services to encourage homeless individuals to
participate in the SSVF program that enable them to obtain housing
and or remain housed and stable.RESPONSIBILITIES:
- Provide outreach support for SSVF Program and case management
teams and act as an additional resource for Case Managers
- Coordinate client outreach and landlord recruitment efforts for
SSVF Program
- Outreach Workers spend most of their time communicating, so
communication skills are a must
- Develops inter-agency relationships to enhance the referral
processes
- Serve as liaison with local landlords, community organizations
and other potential agency resources
- Coordinate and maintain good landlord/tenant relations
- Facilitate and/or conduct outreach activities including
presentations to service providers and potential landlords,
community fairs, one on one engagement, and education on available
housing resources
- Attends and participates in public meetings and presentations
to explain the SSVF program
- Facilitates and encourages the exchange of information with
local, county, and regional agencies
- Facilitates the coordination of services with community
partners, as assigned
- Maintains and updates knowledge through conferences, seminars
and in-service trainings as determined in consultation with SSVF
leadership
- Coordinate outreach efforts for the SSVF Program including but
not limited to: establish an outreach plan to target the
participants as outlined in the SSVF program guidelines, develop a
set schedule to visit the VA, shelters, and other places that
homeless and low-income families (Veterans) are likely to
congregate, and develop communication/ updates with the VA and
other key housing and community providers
- Work with persons served, family members, collaborating housing
agencies and professionals to establish SSVF services and
additional resources
- Travel to housing sites to engage landlords and property
managers, etc via recruitment efforts, distributing brochures,
flyers, and other program marketing items
- Communicate effectively (under confidentiality rules) with
clients service team with services or supports regarding SSVF
program services and housing
- Ensure participant category reassessments are completed
according to specific SSVF requirements
- Participate in program and professional supervision, attend
required staff
- Team meetings and trainings, and contribute to team-based
collaborative planning
- Complete all appropriate reporting for SSVF goals and
targeting
- Complete other duties as needed and requested HOUSING
SPECIALIST ROLEAssist low-income Veteran households with
identifying and obtaining or retaining safe, stable and affordable
permanent housing. Outreach to rental-property owners and other
resources in the community. Establish a pool of rental properties
in our service areas to then rapidly rehouse homeless Veterans as
well as their families. Work with landlords to negotiate rent or
move-in deposits on behalf of the Veteran household.EFFECT ON END
RESULT:
Establish positive community and
landlord relationships that will foster successful placements and
housing stability in the SSVF program. Provide engagement efforts
that will meet targeted goals for the program and community
recognition and growth of the organization. Operational efficiency,
service delivery and financial performance will be
improved.Qualifications REQUIREMENTS
- A High School Diploma or GED with previous work experience is
required.
- A minimum of 2 years experience working with homeless
individuals and families including veterans is preferred.
- Veteran or member of a veteran family is a plus.OTHER:
- This position requires driving your personal vehicle for
company business. Must be privileged to drive according to the
criteria set forth by Agency MVR guidelines.
- Valid drivers license in jurisdiction of residence
- Vehicle liability coverage if driving personal vehicle (on
occasion, may be required to transport clients in personal
vehicle)
- May be required to drive a van
- Acceptable Criminal background check, OIG Exclusion check
- Negative Drug Screening
- CPR/First Aid Certification must be acquired and maintained
once employedKnowledge, Skills and Abilities
- Must be organized, professional, and able to work independently
as well as possess problem solving and active listening skills
- Nonjudgmental attitude towards people who are homeless or at
risk, alcohol or other drugs and/or struggle with mental health
problems and or other disabilities
- Verbal, written, and reading fluency in English
- IT/technology skills with ability to learn new program
processes and maintain functional Outlook Calendar, mobile phone,
email, etc.
- Computing skills including familiarity with Microsoft Office
and the use of the internet
- Ability to work well within a team
- Willingness to be flexible and assist with various tasks as
assigned
- Familiarity with the community and resources in those
communities that are assigned.PHYSICAL REQUIREMENTS:The physical
requirements described below are representative of those that must
be met by an employee to successfully perform the essential duties
of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential duties.
The ability to safely operate a motor
vehicle to transport oneself, consumers, and program supplies as
necessary. The physical ability to travel to assigned locations,
stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk,
see, hear and perform basic and light home maintenance activities,
and operate office equipment.Operating office equipment requiring
continuous or repetitive hand/arm movements. The ability to remain
in a sitting position for extended periods of timeOTHER
DUTIES:Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
Keywords: Volunteers of America Chesapeake, Rock Hill , Community Engagement Housing Specialist - Salisbury, Other , Salisbury, South Carolina
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