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Help Desk Technician

Company: Robert Half Technology
Location: Pineville
Posted on: January 15, 2022

Job Description:

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. If you have strong problem-solving skills and a passion for making effective change within an organization, we encourage you to apply to this Help Desk Analyst position. This Help Desk Analyst role is based in the Charlotte, North Carolina area and is a long-term contract / temporary opportunity.Your responsibilities- Independently investigate and implement solutions to technical issues - Provide IT support for operating systems, productivity software, and a variety of other applications used internally- Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups- Identify recurring technical issues and propose solutions to address the root of the problems Requirements - User administration and bug fixing in a client-server environment- MS Windows 10 experience- Basic Troubleshooting experience- Comprehensive knowledge of Active Directory- Good understanding of IT support ticketing systems- Ability to recognize, evaluate, and resolve problems effectively- 1+ years of prior experienceTechnology Doesn't Change the World, People Do. -Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information. - 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .

Keywords: Robert Half Technology, Rock Hill , Help Desk Technician, Professions , Pineville, South Carolina

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