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Desktop Support Technician

Company: TEKsystems
Location: Monroe
Posted on: March 17, 2023

Job Description:


As IT Associate, you are responsible for but not limited to the following: Support various PC desktop operating environments, maintain networking and telecommunications hardware, problem resolution for the local and wide area networks and end user support within the Windows environment. Good organizational skills and time management are vital within this role The IT Associate will maintain the company's IT network, servers and security systems, investigating and diagnosing network problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions. Training and supporting colleagues on or with basic IT needs is to be expected; as well as supporting departments/teams with projects from a technical perspective Expect to work unusual shift hours occasionally to fix a technical problem or do a maintenance to the IT systems without disrupting daily business. Day to day 25% - operation support for existing infrastructure services and desktop support. 25% - monitor, support, maintain infrastructure software platforms, including server operation systems, reporting platforms, Citrix, VPN and other software systems. 25% - maintain network, servers, security systems, and collect IT usage stats. 25% - operational, installation, configuration and upgrade document for communication systems, hardware, network security, software and other cpu related systems.


Desktop, Windows 10, Troubleshooting, Router, Hardware, Network support, Active directory, Technical support, lan/wan

Top Skills Details:

Desktop,Windows 10,Troubleshooting,Router,Hardware,Network support,Active directory,Technical support,lan/wan

Additional Skills & Qualifications:

Qualifications: --- IT helpdesk operation/Technical Support (3+ years) --- LAN/WAN networking o They will be responsible for maintain the company's network, servers and security systems. --- Active Directory Administration --- Server Administration --- Variety of hardware, software, telephony and printer support --- Adhere to project time lines & complete in time --- IT related certifications will be advantageous o Good Certs in this space: A+, Net+, Sec+ --- High School Diploma required; Bachelor's degree preferred

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.

Keywords: TEKsystems, Rock Hill , Desktop Support Technician, Professions , Monroe, South Carolina

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