Customer Service Representative

Company: Robert Half
Location: Rock Hill
Posted on: January 17, 2020

Job Description:

Ref ID: 03190-0011325850 Classification: Customer Service Representative Compensation: $15.68 to $18.15 hourly Available Positions for Customer Service Representatives OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative in the growing Machinery Manufacturing industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for work in Rock Hill, South Carolina and can work a short-term temporary position, this could be the Customer Service Representative opportunity for you Your responsibilities in this role - You will likely support business development and client referral goals by actively cross-selling and referring customers - Give exceptional customer service in a timely fashion - Handle incoming telephone calls - Field and send out send written business correspondence - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT, Illustrator, Highrise, and Insightly - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Microsoft Office experience preferred - Experience performing extensive research to resolve complex customer inquiries - Excellent problem-solving skills - Basic knowledge in computer software programs and office equipment - success driven attitude and an engaging businesslike approach - 2 years' experience with performing in a goal-driven & customer-focused environment preferred - Proven knowledge of back office support - Strong familiarity with typing 45 - 60 words per minute - General familiarity with navigating basic office equipment and protocols - Microsoft Outlook experience - Administrative Office experience - Data entry experience required - Well-founded grasp of Basic Office Equipment - Practical knowledge of Microsoft Office - Customer service experience desired - Customer service and office administrative skills - Excellent verbal, written, and social communication skills We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.490.4154 for additional information. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. -- 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use .

Keywords: Robert Half, Rock Hill , Customer Service Representative, Sales , Rock Hill, South Carolina