Onboarding & Agent Engagement Specialist

Company: RE/MAX Executive
Location: Pineville
Posted on: April 18, 2024

Job Description:

The role of the Onboarding and Agent Engagement Specialist encompasses several key responsibilities aimed at facilitating the smooth integration of new agents and supporting ongoing engagement efforts. This role involves:



--- Onboarding new agents and assisting associates with rebranding, ensuring a seamless transition process.
--- Coordinating the company events calendar and scheduling projects, meetings, and events efficiently.
--- Managing recognition and success programs for agents across various communication channels.
--- Maintaining documentation and reports to track both agent and company performance, including ensuring the accuracy of the company roster.
--- Collaborating closely with senior leadership to support all areas of the business and actively participating as a team member.
--- Developing, updating, and overseeing project plans to ensure successful execution of programs and initiatives for agents.
--- Focusing on continuous process improvement to enhance the effectiveness of internal systems and processes.
--- Making necessary adjustments to foster organizational growth and improve the efficiency of onboarding, agent engagement, and project management systems.

In summary, the role requires a proactive approach to support the needs of both agents and the company, with a focus on optimizing processes and promoting organizational success.

Responsibilities:
Key Responsibilities:
Onboarding:
--- Manage the Agent Contract Process.
--- Order promotional materials.
--- Update the franchise roster and websites.
--- Initiate and Assist in Integrating and Educating New Agents, Teams and Offices on Company Policies, Resources, Systems and Tools.
--- Assist with Recruitment Projects.

Agent Success and Recognition:
--- Develop and oversee programs for agent success and recognition across various platforms.
--- Collaborate with senior leadership and affiliates to support and align with agent success strategies.
--- Implement strategy for RE/MAX Annual and Lifetime Achievement Awards.

Intranet and Website Management:
--- Assist in Maintaining and updating the company's intranet app and website with current and relevant information.

Company Roster Maintenance:
--- Ensure the company roster is accurate and reflects current agents, teams, personnel and role changes.

Project Planning and Execution:
--- Assist in creating project plans for various onboarding, marketing and communication initiatives.
--- Continuously follow and update project plans to ensure their timely and successful execution.

Qualifications:
--- Highly detail-oriented.
--- Excellent written and verbal communication skills.
--- Strong organizational and project management abilities.
--- Experience in event coordination and recruitment is a plus.
--- Quick Learner, efficient in learning new tools.
--- Familiarity with real estate industry practices is preferred.

About Company:
We are dedicated to helping our clients find the home of their dreams. Whether they are buying or selling a home or just curious about the local market, we would love to offer our support and services. We know the local community - both as agents and as a neighbor - and can help guide our clients through the nuances of our local market. With access to top listings, a worldwide network, exceptional marketing strategies, and cutting-edge technology, we work hard to make our client's real estate experience memorable and enjoyable.

Keywords: RE/MAX Executive, Rock Hill , Onboarding & Agent Engagement Specialist, Sales , Pineville, South Carolina