RockHillRecruiter
the smart solution for Rock Hill jobs

Technical Service Representative, Pumps - Rock Hill, SC

Company: Power Technique North America, LLC
Location: Rock Hill
Posted on: April 17, 2019

Job Description:

Your mission


The role
MISSION:
To facilitate growth of Power Technique s Aftermarket and support the capital equipment sales through a strong commitment to the delivery of high quality technical support to all construction equipment customers.

GENERAL PURPOSE:
This position is responsible for the technical support on Power Technique Service s diesel dewatering and electric submersible pumps product lines. Support will also be required in assistance for our other core products of air compressors, generators, light towers and hand tools. There will be a dedication to continual product improvement by communicating through our distribution network, internal personnel, and the Product Companies.

PRIMARY RESPONSIBILITIES:
* Technical support specialist for Diesel and submersible pumps (Weda)
* Offer timely technical service support to our customers and internal customer service group via phone, e-mail, etc.
* Provide onsite troubleshooting when needed
* Communicate with factory engineering as well as local vendors to resolve quality issues, and seek retribution of warrantable issues from both the product companies as well as local vendors.
* Develop and provide technical service training for customer center service teams and distributors.
* Provide high level of customer service.
* Develop rapport with customers through effective communication, interpersonal skills, and professionalism.
* Train and assist other technical support personnel and service technicians.


OTHER DUTIES/RESPONSIBILITIES:
* Communicate all relevant product, technical service and training activities and work together to sustain the product integrity.
* Prepare necessary information as requested whether routine or for special occasions.
* Participate in company planned training as required.
* Work to understand and utilize information and communication systems and tools, i.e. e-mail, SAP, BPCS, Microsoft Office software, etc.
* Act on behalf of peer group members in their absence as and when called upon to do so either by design or circumstance.


Skills and experience
JOB QUALIFICATIONS:
Knowledge:
* Working knowledge of diesel and electric dewatering pump concepts and repair.
* Sound understanding of diesel engine maintenance and repair.
* Knowledge of construction equipment repair and maintenance.
* Competence with industrial/commercial fluid power and low voltage electrical control systems is required.

Skills/Abilities:
* Strong mechanical and electrical skills.
* A basic level of understanding and competence with computers and associated systems (Microsoft Office, SAP, etc.), business systems, distribution channels and accounting practices.
* Ability to work independently and be a self-starter.
* Excellent communication skills with a strong customer focus.
* Willingness to grow within the business.

Education/Experience:
* One to two years technical field or shop service experience maintaining and repairing construction equipment (Atlas Copco and other) or equivalent.
* Demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of pumps. Or,
* Two years of progressive work experience in a related industry.

Certifications/Licenses:
* Maintain a valid driver s license.
* Maintain current Safety & Health Administration required training certificates.


Are we a good fit?
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts, fumes or airborne particles, outdoor weather conditions and surface/underground mining conditions.
* The noise level in the work environment is usually loud and ear protection should be utilized.
* The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals and risk of electrical shock.

Physical Demands:
* While performing the duties of this job, the employee is regularly required to sit, feel or reach with hands and arms, and talk or hear.
* The employee is occasionally required to stand, walk, climb or balance and stoop, kneel, crouch, or crawl.
* The employee is regularly required to lift up to 10 pounds and up to 25 pounds. The employee is frequently required to lift up to 50 pounds. The employee is occasionally required to lift up to 100 pounds.

Travel Availability:
* This position requires some travel ability.


Choose your career with us!
Drive your Career, Explore Opportunities, Realize your Passion . . .

We at Atlas Copco believe that there is always a better way. This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe.

That s where you come in we believe our people make it happen. We provide a collaborative, inclusive and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs.

Start your journey today!



Recruiter
alex.wilson@us.atlascopco.com

Hiring Manager
Glenn Luzier

Keywords: Power Technique North America, LLC, Rock Hill , Technical Service Representative, Pumps - Rock Hill, SC, Sales , Rock Hill, South Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Contract Health Insurance Agent - (work when & where you wan
Description: On-Demand--Health Insurance Agent - work when where you want, free leads through your platform access Contract Health Insurance Agent - work when where you want, we generate thousands of free leads (more...)
Company: Assurance
Location: High Point
Posted on: 04/23/2019

On-Demand Life Insurance Agent (contract, remote, 100% commi
Description: Join ASSURANCE, and access our leading edge insurance selling platform as an independent, licensed agent.Ours is the first and only platform to pair top insurance agents with data-driven technology to (more...)
Company: Assurance
Location: High Point
Posted on: 04/23/2019

Health Insurance Agent - Take control & change the way you sell insura
Description: Health Insurance Agent - Take control change the way you sell insura On-Demand Health Insurance Agent - work when where you want, free leads through your platform access Contract Health Insurance (more...)
Company: Assurance Wireless
Location: High Point
Posted on: 04/23/2019


Health Insurance Agent - 1000s of Free qualified leads, get help addin
Description: Health Insurance Agent - 1000s of Free qualified leads, get help addin On-Demand Health Insurance Agent - work when where you want, free leads through your platform access Contract Health Insurance (more...)
Company: Assurance Wireless
Location: Winston Salem
Posted on: 04/23/2019

Life Insurance Agent - 1000s of Free qualified leads, get he
Description: Join ASSURANCE, and access our leading edge insurance selling platform as an independent, licensed agent.Ours is the first and only platform to pair top insurance agents with data-driven technology to (more...)
Company: Assurance
Location: Charlotte
Posted on: 04/23/2019

Health Insurance Agent - Leave the call center and work for yourself!
Description: Health Insurance Agent - Leave the call center and work for yourself On-Demand Health Insurance Agent - work when where you want, free leads through your platform access Contract Health Insurance (more...)
Company: Assurance Wireless
Location: High Point
Posted on: 04/23/2019

Contract Health Insurance Agent - (work when & where you want, we gene
Description: Contract Health Insurance Agent - work when where you want, we gene On-Demand Health Insurance Agent - work when where you want, free leads through your platform access Contract Health Insurance (more...)
Company: Assurance Wireless
Location: Winston Salem
Posted on: 04/23/2019

Health Insurance Agent - Get out of the call center, work for yourself
Description: Health Insurance Agent - Get out of the call center, work for yourself On-Demand Health Insurance Agent - work when where you want, free leads through your platform access Contract Health Insurance (more...)
Company: Assurance Wireless
Location: Winston Salem
Posted on: 04/23/2019

Health Insurance Agent - No desk/agency frees, no door-to-door
Description: Health Insurance Agent - No desk/agency frees, no door-to-door On-Demand Health Insurance Agent - work when where you want, free leads through your platform access Contract Health Insurance Agent (more...)
Company: Assurance Wireless
Location: High Point
Posted on: 04/23/2019

Automotive Tool Sales/Route Manager - Full Training
Description: Build a Great Career and a Great Life. br Automotive Job title: Automotive Tool Sales / Route Manager - Full Training br Feel the freedom independence of managing
Company: Mac Tools
Location: Winston Salem
Posted on: 04/23/2019

Log In or Create An Account

Get the latest South Carolina jobs by following @recnetSC on Twitter!

Rock Hill RSS job feeds